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course design
training needs analysis
evaluation
research

 

 

 

 

 

 

 

 

 

 

 

 
consultancy

 

Course Design
We pride ourselves on making our training sessions as fun, effective and interactive as possible harnessing the performing arts wherever possible to liven up any type of training session. We can help your staff redesign their training sessions especially if they feel mentally blocked for new ideas or just want to know how to make difficult subjects accessible or fun!

Training Needs Analysis
We can assist you in many ways either by training your staff to carry out a TNA (training needs analysis) or by doing the whole lot for you by identifying through a variety of methods what training your staff need right now and what they are likely to need in the future. Methods such as tailored questionnaires, interviews, and observation can be used in conjunction with your own standards and goals, and once there we can work with you on how we might go about `selling` the idea of training to the staff!

Evaluation
This is possibly the hardest and the most important of all aspects of training especially in a world where the Training Officer is more and more being asked to justify budgets!
We can help you explore all the options available and arrive at the most cost effective method for you. In addition to this we can identify how your organisation might put your training forward for a National Training Award which places heavy emphasis upon evaluation!

Research
We are continually researching different approaches to training and the effectiveness of various techniques in order to pass on the results and findings to our clients. We are currently researching key elements of customer care and can also carry out research for your organisation. Our highly skilled team are experienced researchers in their own right and can take the strain by helping your organisation gets the results it wants.